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When setting the parameters in the APP , it prompts "No response from the motor", and the APP cannot show all information of the kit, such as load and the weight of the wheel, cannot be obtained. What should I do?
Please tap “restore factory” in the setting page to do a factory reset to the kit and try again. -
The Bluetooth display shows the speed, but does not show the riding mileage and riding time?
This problem may be caused by the unstable connection between the Bluetooth display and the kit. Please connect the kit with the APP to see if the mileage can be displayed. If the APP does not have mileage displayed, try “restore factory” in the setting page; If the APP displays the milea... -
Bluetooth can be connected, but no assist
Please follow the steps below to solve the problem:Check whether the wheel, the controller, etc. are correctly installed, please install them according to the user manual;Tap “restore factory” in the setting page of the APP;Re-calibrate the gyroscope angle in the APP.